Privacy Policy

1. Client Data Protection Commitment

KhashayaR.ae respects your absolute right to confidentiality. In alignment with standard data protection principles and professional guidelines in the Dubai market, we enforce administrative protocols to shield your personal records, contact coordinates, transactional documents, and financial data layers.

2. Information We Collect and Process

To facilitate compliance with Dubai Land Department (DLD) and Real Estate Regulatory Agency (RERA) transaction guidelines, we process:

• Identity Records: Full name, passport scans, Emirates ID, and physical address when completing transactions.
• Contact Information: Phone/WhatsApp coordinates, private email records.
• Property Verification Layers: Title deeds, Ejari registry entries, lease agreements, and RERA Form A/B listings authorization.
• Financial Declarations: Sourced payment confirmations, bank logs, and AML clearance protocols.

3. Security Controls & Third-Party Sharing

Your data is restricted exclusively to authorized personnel and is stored securely. We never sell, lease, or distribute customer lists for third-party promotional campaigns. Information is shared strictly when required by:

• The Dubai Land Department (DLD) for legal transaction registering.
• Licensed banking and escrow institutions to secure fund settlements.
• Official statutory courts or authorities enforcing Anti-Money Laundering (AML) mandates.

4. Your Statutory Privacy Rights

You retain full control over your stored coordinates. At any moment, you can request the immediate correction, export, or complete deletion of your records from our systems by emailing our Compliance Desk at Property@KhashayaR.ae.

5. Enquiries Made Through This Website

When you send an enquiry, request a valuation, book a consultation or ask for property updates, we receive the details you type: your name, email address, phone number, preferred way to be contacted, and your message.

We use these details to reply to you and, where you ask for them, to send property updates. Enquiries are stored securely and passed to our team by email. If you contact us by WhatsApp, phone or email, the terms of those services also apply.

6. Analytics and Technical Data

On the live website we use Google Analytics to count visits and see which pages are useful. It records standard technical information such as your device, browser and approximate location.

We do not send your name, phone number or email address to Google Analytics, and what you type into our forms is not included in analytics events.

7. How Long We Keep Information

We keep your details only as long as needed to deal with your request, to meet our legal and regulatory duties, and to keep records of completed transactions. You can ask us at any time to remove details we no longer need.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.